Privacy notice

This notice covers the fobox website and our launch list. fobox (“we”) decides how this data is used. Questions or requests: [email protected].

What we collect when you join

• Your name and mobile number, and your email if you add it. We save your details when we send the one-time code to your phone; if you skip the code, we keep the number as you typed it until you confirm it.
• The delivery spot you check or choose, to see whether we deliver there.
• The plan and meal times you’re interested in, and any diet or allergy notes you choose to give.
• How you found us: campaign tags in the link, the site you came from, the referral code of whoever shared fobox with you, and the fobox link (for example your company’s page or a team member’s QR code) you joined through.

Why

• To tell you when fobox launches and about our launch offers, by WhatsApp, SMS or email.
• To decide which areas of Gurgaon to open first and what to cook.
• To understand which of our posts and ads bring people to us.

We don’t sell your data. We’ll only contact you about fobox.

Who helps us

Only providers we need: MSG91 (SMS and WhatsApp messages), Google Maps (address search), Cloudflare (website delivery and security) and our hosting provider in India, where your details are stored. If you arrived from one of our ads, Meta’s pixel and Google’s ads tag record the visit and that you joined, so we can measure the ad — we don’t send Meta or Google your name, number or address.

How long we keep it

Until a year after our launch in your city, or until you ask us to delete it — whichever comes first. A number that is never confirmed (with the code, or by logging in to the app) is deleted after 6 months. If you sign up in the fobox app with the same number, the app’s privacy policy takes over.

Your choices

• Reply STOP to any WhatsApp message, or email us, to stop launch updates.
• Email us to see, correct or delete your details. We’ll reply within 7 days and act within 30.
• Complaints about how we handle your data go to the same address.